Revocation policy
You have the right to revoke this contract within a period of fourteen days without giving reasons. The period of revocation shall be fourteen days from the date on which you or a third party you designate, which is not the carrier, has or has possessed the last product.
- In order to exercise your right of revocation, you must inform us (eg a letter or e-mail) about your decision to revoke this contract. You can use the following text pattern for revocation, but this is not required.
- In order to maintain the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the end of the revocation period.
Our address and email:
CBD Factum Ltd Clifton House Office 70 Fitzwilliam Street Lower Dublin 2 Ireland support@cbdfactum.com
Telefon: +49 (89) 24 88 06 81 Montag – Freitag: 10:00 – 16:00 Uhr
Consequences of the cancellation
If you revoke this agreement, we will pay you all the payments we have received from you, including the delivery costs (except for the additional costs resulting from the fact that you have chosen a different type of delivery than the most favorable standard delivery offered by us) within a period of fourteen days from the date on which the notice of revocation of this contract has been received by us. For such repayment, we use the same payment you used in the original transaction, unless you have expressly agreed otherwise; In no case will you be charged for these repayment fees. We may refuse the repayment until we have recovered the goods or until you have proved that you have returned the goods, whichever is earlier.
You must return the goods to us immediately or in any case no later than fourteen days from the date on which you inform us of the revocation of this contract. The deadline is respected when you send the goods before the end of the deadline of 14 days.
You shall only be liable for any loss in value of the goods if this loss in value is attributable to a handling which is not necessary for the purpose of checking the quality, characteristics and functioning of the goods.
The right of revocation does not exist in the case of remote sales contracts for the delivery of goods which are manufactured according to customer specifications or which are clearly tailored to personal needs. Custom-made products or which are not suitable for a return due to their nature or which can spoil quickly or whose expiration date would be exceeded.
Furthermore, the right of revocation does not apply to contracts for the delivery of sealed goods, which are not suitable for return on grounds of health or hygiene if their seal has been removed after delivery.
Cost agreement
If you exercise your right of revocation, you have to bear the regular costs of the return.
Contact
Please contact us before sending a return by e-mail.
| Model Withdrawal Form |
|---|
CBD Factum Ltd. |
| I hereby revoke the contract concluded by me for the purchase of the following goods |
| Order number |
| Received date |
| Name of the consumer |
| Date |
| Signature of the consumer (only when returned as scan) |
We have prepared for you a PDF file which can be filled out in Chrome or other PDF viewer. Once you have filled out the form save and send it to support@cbdfactum.com
Cancellation policy created with the Trusted Shops legal copywriter in cooperation with Wilde Beuger Solmecke Rechtsanwälte.